Creative Services

Our experience is your guarantee

With a wealth of experience, technical expertise and a genuine understanding of the media and creative sectors, we can support customers & facilities, from education through to industry.

 

We are authorised resellers for a variety of Creative arts and industries focused vendors and can not only provide but also support turnkey solutions across multiple workflows and solutions as a single point of contact. We ensure our builds are cost effective, fit for purpose, on budget and delivered on time.

The Creative Services team is here to ensure your project is a success and equipment works seamlessly, effectively, and continually over its lifetime. Our consultants can review your environment, requirements and desired outcomes and take the guesswork out of equipment specifications and help define the workflow and the solution.

Our engineers can also alleviate the burden of equipment installation, either remotely or on site, and provide training and ongoing support with varying levels of involvement to suit your needs – from simply handling repairs to proactively maintaining and improving the assets to fully managing the estate.

They are qualified to support media workflows, notably featuring hardware and software by Apple, Archiware, Avid, Audinate (Dante), Editshare, HP, Jamf, Studio Network Solutions and more. Our support contracts are tailored to suit your needs and always feature access to our easy-to-use helpdesk with SLAs as single point of contact for any queries and resolutions.

SERVICES COVERED

Creative Consultancy

Creative Engineering

Creative Training

Creative Support

KEY FOCUS AREAS

Acoustics: Room treatment, isolation booths, bespoke studio acoustics

Creative media storage and shared storage

Recording studios

Post-Production facilities

Audio and video ICT Suites

Creative remote collaboration

Motion capture

Cloud

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CREATIVE CONSULTANCY
Solving problems before they occur

Media workflow analysis
 

Equipment specification & solution
 

Room measurement and analysis (Acoustics)

Signal flow diagrams

Prince2 project management

Scope of works

Delivery logistics

Media workflow analysis
 

Equipment specification & solution
 

Room measurement and analysis (Acoustics)

Signal flow diagrams

Prince2 project management

Scope of works

Delivery logistics

CREATIVE ENGINEERING
We’ll take care of it so you don’t have to

Implementation
 

Equipment installation and connection
 

Deployments

Software & hardware configuration
 

Acoustics installation & speaker calibration
 

Equipment repairs
 

Equipment moves
 

Outsourced specialist engineering
 

Implementation
 

Equipment installation and connection
 

Deployments

Software & hardware configuration
 

Acoustics installation & speaker calibration
 

Equipment repairs
 

Equipment moves
 

Outsourced specialist engineering
 

CREATIVE SUPPORT
We’ve got you covered

On site & remote support
-ad hoc or ongoing
 

One stop shop
Quicker solutions
 

Service desk – triage, SLAs & escalation paths

Proactive approach

Scheduled onsite visits

Infrastructure support and management

Remote system monitoring

Outsourced support services

On site & remote support
-ad hoc or ongoing
 

One stop shop
Quicker solutions
 

Service desk – triage, SLAs & escalation paths

Proactive approach

Scheduled onsite visits

Infrastructure support and management

Remote system monitoring

Outsourced support services

CREATIVE TRAINING
Empower your staff and make them more self-sufficient

Training
(based on specific curriculum or agenda)

Operational basics

System workflow

Vendor accredited training/
End user certification

Interested in how Academia can help you creatively?

 

Fill out this form with your details and we’ll get back to you in no time!

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