What does grading mean?
Grading identifies the different conditions of the product we sell.
Our Grading System
Excellent Condition
Devices are in excellent cosmetic condition with no signs of previous use. No scratches to the screen and no markings/dents to the housing. Devices are fully functional, with a battery life of at least 80% and security features have been disabled.
Good Condition
Devices are in good cosmetic condition with slight signs of previous use. These include light scratches to the screen and housing. No deep scratches to the screen or dents to the housing. Devices are fully functional; with a battery life of at least 80% and security features will have been disabled.
Average Condition
Devices are well used with major signs of previous use but fully functional. These include deep and multiple scratches to the screen, worn keyboards and keypads, dents or damage to housing.
Damaged/Faulty Devices
Devices are damaged or faulty and require repair to be fully functional. This includes (but not limited to) cracked/damaged screen, faulty ports, missing parts, faulty components, permanent security/company markings, misshaped/bent devices, or if battery life is less than 80%. Security features will have been disabled.
Non Functional Devices
Devices are beyond economic repair or locked to accounts/remote management.
Our Certifications
ADISA Accredited with Distinction
Blancco
ISO 27001
ISO 14001
ISO 9001
ISO 45001
Waste Exemption T11
Repair and Refurbish WEEE
Waste Exemption S2
Storage of Waste in a Secure Place
Waste Carrier License
Cyber Essentials
Cyber Essentials Plus
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