Business communication as it should be
Communication should feel natural. Driven by that thought, NFON have developed a solution that helps make your workflow easy, flexible and reliable. Designed for use in any workspace, NFON will keep you connected.
ISDN SWITCH OFF eBOOK
As we move closer to 2025, you’re probably starting to come across mentions of the ISDN Switch Off. Fill out the below form to download this eBook, which will tell you all you need to know:
ISDN SWITCH OFF eBOOK
As we move closer to 2025, you’re probably starting to come across mentions of the ISDN Switch Off. Fill out the below form to download this eBook, which will tell you all you need to know:
NFON FOR BUSINESS
The way we work is changing and to make sure we’re productive and efficient we need to equip our people with the right communication tools. Tools that suit us, our people, and our customers, wherever we are.
NFON’s solution is easy to use and implement, independent of location and is truly reliable and secure.
Take a look at how NFON products can create smarter workflows below:
CLOUDYA
Cloudya is a cloud telephone system that helps you work smarter. Combining cloud PBX functionalities with UC functionalities like voicemail, call queues and screen sharing, and with just one number and inbox, employees can stay in contact wherever they are and across all devices.
Flexible – Cloudya allows you to work wherever you want, whenever you want and from any device.
Easy and Simple – Cloudya is easy to set up, fast to configure, and smooth to integrate into an existing communication infrastructure.
Safe and Secure – NFON offers a fully redundant architecture, end-to-end data security, and voice services.
INTEGRATION
With technology advancing, businesses can face different challenges. NFON cloud solutions help you take your business into the new digital age and integrations make it easy for you to connect to your favourite tools and systems.
With technology advancing, businesses can face different challenges. NFON cloud solutions help you take your business into the new digital age and integrations make it easy for you to connect to your favourite tools and systems.
CRM INTEGRATION
MICROSOFT TEAMS* INTEGRATION
Cloudya CRM Connect is perfect for businesses wanting to simplify data management and achieve seamless collaboration.
The NFON cloud telephony solution that allows you to make phone calls and use Microsoft Teams as your single solution.
More than 60 CRM platforms, as well as Outlook and Apple Address Book, can be integrated with the Cloudya Desktop App.
Cloudya and Nconnect Voice lets you integrate the familiar Microsoft environment, while being a cost-efficient solution.
NFON PREMIUM INTEGRATION FOR MICROSOFT TEAMS* | THE CLEVER TOOL FOR SEAMLESS COMMUNICATION
CUSTOMER CONTACT
Being available for customers is more important than ever, whether it’s via telephone or other channels. NFON cloud solutions helps provide your customers with the very best levels of service.
Contact Center Hub – an efficient way of organising customer support, hotline or customer success departments, including performance metrics and reports.
CALL MONITORING
Manage and empower customer support teams.
Agents can monitor and track their own activity including queues and key KPIs, receive supervisor instructions and log in work breaks in a clear, organised manner.
CALL RECORDING
All connections from a recording system to external applications are encrypted and can be stored.
Speak to a member of our sales team today to discuss how NFON could be the solution for your business.
NFON FOR EDUCATION
Cloud Communications in Schools and Colleges.
A key recommendation of the Government’s EdTech Strategy is for schools and colleges to actively consider the benefits of moving to cloud-based IT systems.
NFON have been providing freedom in cloud communications to the education sector for over 10 years. During this time, they have developed a deep understanding of the best systems and tools to benefit staff, students and their guardians.
See how NFON solutions can help overcome communications challenges in education.
NFON FOR EDUCATION
Cloud Communications in Schools and Colleges.
A key recommendation of the Government’s EdTech Strategy is for schools and colleges to actively consider the benefits of moving to cloud-based IT systems.
NFON have been providing freedom in cloud communications to the education sector for over 10 years. During this time, they have developed a deep understanding of the best systems and tools to benefit staff, students and their guardians.
See how NFON solutions can help overcome communications challenges in education.
CHALLENGES IN EDUCATION
NFON’s cloud communications help overcome 5 key challenges within education:
COMMUNICATION
BUDGET CONTROL
Enabling better interaction and communication between teachers, parents and students; including all routing and call transcription, delivering an efficient way to report absenteeism.
Moving away from legacy phone systems and utilising cloud communication tools is a cost-effective option, reducing maintenance and hardware costs and avoiding high mobile call charges.
STAFF SUPPORT
SAFEGUARDING & DUTY OF CARE
Staff are under pressure to answer and deal with queries. With cloud communications, calls can be made using a digital phone and privacy is maintained even when using personal mobiles.
Even when using a mobile phone, it is the school number displayed to a parent or carer, so they can be confident that the call is genuine. Calls are recorded safely and securely.
SITE COMMUNICATION
Communicating with staff on or offsite is simplified and recorded messages can be changed and updated remotely, without needing to physically access the site.
VIDEO CALLING AND VIDEO CONFERENCING
Simplified voice calling. Easy video conferencing. Seamless integrations for CRM and collaboration tools. It’s all yours with Cloudya, from NFON.
✔ Audio and video conferencing
✔ Screensharing
✔ Integrates with your insituation’s SIMS platform
✔ Single login and phone number
✔ Freedom to communicate from any device
VIDEO CALLING AND VIDEO CONFERENCING
Simplified voice calling. Easy video conferencing. Seamless integrations for CRM and collaboration tools. It’s all yours with Cloudya, from NFON.
✔ Audio and video conferencing
✔ Screensharing
✔ Integrates with your insituation’s SIMS platform
✔ Single login and phone number
✔ Freedom to communicate from any device
DISCOVER CALL RECORDING
NFON offers a range of solutions for call recording, quality management and analytics.
✔ Record key communication
✔ Search and play back conversations
✔ Use call analytics to drive efficiency
✔ Easy to use, intuitive solution
✔ No additional hardware needed
DISCOVER CALL RECORDING
NFON offers a range of solutions for call recording, quality management and analytics.
✔ Record key communication
✔ Search and play back conversations
✔ Use call analytics to drive efficiency
✔ Easy to use, intuitive solution
✔ No additional hardware needed
INTEGRATING CLOUDYA AND MICROSOFT TEAMS*
Powerful communication features within the familiar Teams environment. Everything you need to communicate efficiently in one place with no need to switch between applications.
✔ Constant, secure, and reliable
✔ Forward calls whenever and however you want
✔ Swap calls in progress between your devices
✔ Ensure privacy and protect end-users
See how Cloudya and Teams can be fully integrated to provide the all-in-one solution for communication in your institution.
INTEGRATING CLOUDYA AND MICROSOFT TEAMS*
Powerful communication features within the familiar Teams environment. Everything you need to communicate efficiently in one place with no need to switch between applications.
✔ Constant, secure, and reliable
✔ Forward calls whenever and however you want
✔ Swap calls in progress between your devices
✔ Ensure privacy and protect end-users
See how Cloudya and Teams can be fully integrated to provide the all-in-one solution for communication in your institution.
*Microsoft Teams is a trademark of the Microsoft group of companies.
