11.1. We may assign and/or sub-contract Our obligations to any third party.
11.2. We are not responsible for any failures or delays caused by factors beyond Our control (including non-availability or delays in obtaining spare parts).
11.3. We are not responsible for any failures or
delays caused by Your failure to carry out preventative maintenance.
11.4. We are not obliged to provide Hardware Service or Technical Support if it would be illegal for Us to do so (e.g. by virtue of Your country of residence).
11.5. We may record calls from or to You for quality control or other reasons.
11.6. You agree that no information supplied by You is confidential or proprietary and consent to our processing all personal data supplied by You under the Data Protection Act 1998 and subsequent modifications to the Act thereof.
11.7. You agree that, in providing Our services, We may use security or similar measures. Those measures may interfere with your data and/or software and or your use of the Covered Equipment.
11.8. We will respect the privacy of personal data supplied by you and only process it fairly under the Data Protection Act 1998.
11.9. These terms supersede any other terms proposed by You and reflect Your and Our entire agreement about its subject matter.
11.10. You can only purchase the Plan whilst Covered Equipment is under its manufacturer’s warranty.
11.11. No informal dispute resolution applies to these terms.
11.12. If any part/parts of these terms are invalid, that will not affect the validity of the remainder of these terms.
11.13. These terms are governed by English law. Any dispute in relation to these terms shall be heard before the courts of England & Wales.