Cloud Telephony

Cloud telephony means Internet-based voice communication (VoIP) services where the telephony application is hosted by a third-party provider. Customers access it over the Internet.

HOW CAN WE HELP?

Let Academia navigate you through the decision-making process for choosing a new telephone system. Academia ensures your needs aren’t prejudged and only recommend a solution once we have examined your requirements closely. Whether your organisation’s needs match an on-site, cloud or hosted PBX, Academia can explain the benefits of each.

Our team of consultants, engineers and project managers ensure your telephone system is designed, installed and maintained to specification. Throughout the install process, you are provided with direct contact to your project manager, who plans the installation of the telephone system and, making use of Academia’s direct relationship with BT Openreach, ensures the installation of the PBX is synchronised with that of the BT lines.

WHAT ARE THE ADVANTAGES OF CLOUD TELEPHONY?

Cloud telephony systems replace the need for conventional enterprise telephony hardware, such as private branch exchanges (PBX). They can be implemented and maintained more easily and at lower cost. They also offer the flexibility to scale the number of users up and down according to business needs, and to introduce new features.

EASY TO USE

The cloud solution is accessed via a web or application based portal that sits on top of an organisation’s existing IT infrastructure.

CONTINUOUS INNOVATION

Cloud telephony features go above and beyond traditional PBX telephony – including video call functionality, screen sharing and more.

ACCESS FROM ANYWHERE

Users can access the services from virtually anywhere using a smartphone or laptop: whether they in the office, at home or on the move.

WHAT ARE THE ADVANTAGES OF CLOUD TELEPHONY?

Cloud telephony systems replace the need for conventional enterprise telephony hardware, such as private branch exchanges (PBX). They can be implemented and maintained more easily and at lower cost. They also offer the flexibility to scale the number of users up and down according to business needs, and to introduce new features.

EASY TO USE

The cloud solution is accessed via a web or application based portal that sits on top of an organisation’s existing IT infrastructure.

CONTINUOUS INNOVATION

Cloud telephony features go above and beyond traditional PBX telephony – including video call functionality, screen sharing and more.

ACCESS FROM ANYWHERE

Users can access the services from virtually anywhere using a smartphone or laptop: whether they in the office, at home or on the move.

How can we help you with your cloud telephony solution?

 

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