Cloud telephony means Internet-based voice communication (VoIP) services where the telephony application is hosted by a third-party provider. Customers access it over the Internet.
HOW CAN WE HELP?
Let Academia navigate you through the decision-making process for choosing a new telephone system. Academia ensures your needs aren’t prejudged and only recommend a solution once we have examined your requirements closely. Whether your organisation’s needs match an on-site, cloud or hosted PBX, Academia can explain the benefits of each.
Our team of consultants, engineers and project managers ensure your telephone system is designed, installed and maintained to specification. Throughout the install process, you are provided with direct contact to your project manager, who plans the installation of the telephone system and, making use of Academia’s direct relationship with BT Openreach, ensures the installation of the PBX is synchronised with that of the BT lines.
WHAT ARE THE ADVANTAGES OF CLOUD TELEPHONY?
Cloud telephony systems replace the need for conventional enterprise telephony hardware, such as private branch exchanges (PBX). They can be implemented and maintained more easily and at lower cost. They also offer the flexibility to scale the number of users up and down according to business needs, and to introduce new features.
EASY TO USE
The cloud solution is accessed via a web or application based portal that sits on top of an organisation’s existing IT infrastructure.
CONTINUOUS INNOVATION
Cloud telephony features go above and beyond traditional PBX telephony – including video call functionality, screen sharing and more.
ACCESS FROM ANYWHERE
Users can access the services from virtually anywhere using a smartphone or laptop: whether they in the office, at home or on the move.
WHAT ARE THE ADVANTAGES OF CLOUD TELEPHONY?
Cloud telephony systems replace the need for conventional enterprise telephony hardware, such as private branch exchanges (PBX). They can be implemented and maintained more easily and at lower cost. They also offer the flexibility to scale the number of users up and down according to business needs, and to introduce new features.
EASY TO USE
The cloud solution is accessed via a web or application based portal that sits on top of an organisation’s existing IT infrastructure.
CONTINUOUS INNOVATION
Cloud telephony features go above and beyond traditional PBX telephony – including video call functionality, screen sharing and more.
ACCESS FROM ANYWHERE
Users can access the services from virtually anywhere using a smartphone or laptop: whether they in the office, at home or on the move.
NFON and Academia in Partnership
What our schools say…
“We are delighted with the new phone system Vital has installed in our primary school. The system has given us control over who receives incoming calls and in which order, options for callers to leave messages and particularly given us the ability to access messages from outside the school. After receiving a training session from Vital we were able to use the system straight away as it was simple and easy to understand. Vital has supported us for many years with an excellent managed IT service and this support has now been extended to our telephone system. All the staff at Vital are friendly, helpful and deal with any queries promptly.
Would highly recommend!”
Ann Kirkpatrick, Business Manager, Hempland Primary School York.
“The new phone system has been a real improvement on the old system. Everything from setup to support has been smooth and effortless from our point of view. The system is very intuitive and has allowed great flexibility -from being able to contact colleagues in other parts of school or in different schools, to using the Cloudya appwhich has made it easier to stay in touch on the move without having to use my own personal mobile details. Wenow the flexibility to make multiple calls at the same time and for our out of school club to pick up calls when theoffice is closed. Vital have provided excellent support throughout – for the technophobes and more confident users-and always respond quickly to any questions or technical issues.”
Lee Haynes, Headteacher, Acomb Primary School York
How can we help you with your cloud telephony solution?
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