25 Sep Rewarding those who reward our customers
Motivation and care are two of the biggest reasons for the longevity of staff in your business. Making those who work for you feel wanted, appreciated and ultimately respected is essential for the management and function of your company processes.
Healthy and happy staff in a workplace that deals with consumers and the general public is also a key ingredient to your long lasting growth needs. When those in customer service feel a sense of achievement internally, it echoes outside the business.
This is no different at Academia, where our high-quality level of customer care and support in the ever changing technology industry is a testament to how they feel on a daily basis. By offering first class support to our customers, partners and clients, it showcases the internal belief that they are acting on what they have received in-house.
Recently, the company hosted an end of season event where the great and good of the business were rewarded for their hard work, endeavour, relentless attention to detail and willingness to go that extra mile for clients and customers. This was the opportunity to showcase that those who try succeed, and Academia were on hand to reward these efforts.
From Business Manager of the year, to Customer Support representative and Technology Assistance rewards, the 100 plus team outlined their importance to the company by being honoured and recognised by their peers in the business. By showing the utmost respect and dignified approach to helping staff feel wanted, Academia are leading the way in bringing Customer Service in-house – meaning happy staff = happy clients.
To find out more about our recruitment policies and how our Customer Service team can help you, contact us on the below.